Build 02 — AI Workflow Automation

Repeat work, now
running on autopilot.

Hand the repetitive, rules-based work to AI agents: invoice processing, document triage, supplier coordination, status chasing, report generation. We build the flows around your existing systems in six to eight weeks, keep a person on every exception, and maintain them from launch.

Around your systems · Human review on exceptions · Maintained from launch

01 · You bringToday

Work your team repeats every week.

  • Invoices re-keyed from the inbox into the finance system
  • Suppliers chased by hand for the same updates
  • Reports assembled from five sources at month end
02 · We build6–8 weeks

One flow at a time, beside your team.

  • The flows mapped and costed in the Hypothesis stage
  • The highest-leverage flow built first, run alongside the human process
  • Rules for what the agent may do alone; everything else to a person
  • Built into the inbox, finance system and CRM you already use
03 · You getFrom launch

Repeat work running on its own.

  • Routine cases processed end to end
  • Exceptions routed to a person, with the context attached
  • Your team trained to supervise the agents
  • Application Maintenance from launch

Everything you need to hand off repeat work, and keep it running.

01

A map of the work worth automating.

We map the workflow as your team really runs it, then pick the flows where automation pays back fastest and say what each will cost to run.

Hypothesis stage · the flows
invoices
420 a week — automate, about £0.09 each to run
supplier chasing
150 a week — automate, about £0.04 each to run
month-end report
4 a month — later, once the flows above are live
02

The highest-leverage flow, first.

One flow is built end to end and run alongside the human process on real data, so edge cases surface before anything depends on it.

flows/invoices · shadow run, week 3processed 420 matched the human 401 95.5% differed 19 → reviewed, 3 rules added
03

A person on every exception.

Rules decide what the agent may do alone. Anything outside them goes to a person with the context attached, so nothing unusual gets through unseen.

flows/invoices/rules.yaml · exampleauto_post: po_match: true amount_under: £5,000 supplier: approved list else: route_to: accounts team, with the invoice and the reason
04

Built around the systems you already use.

Flows plug into your inbox, finance system, CRM and shared drives through n8n, Make.com or agent frameworks. No platform migration, no rip and replace.

integrations · exampleinbox → triage agent xero ← approved invoices hubspot ← supplier updates sharepoint → source documents
05

Maintained from launch.

Application Maintenance keeps every flow running, handles new edge cases as they appear, and adds flows as your team finds more work to hand over.

maintenance · this month
flows running
3
new edge cases
2 — both handled, rules updated
supplier format changed
caught by the agent, rule updated the same day
next flow
the month-end report

Stop re-keying.
Start reviewing.

Your team is brilliant, and buried. Skilled people spend their week copying data between systems, chasing updates and assembling the same reports, while the work that needs their judgement waits behind it.

See how bespoke AI is changing the way UK professional services businesses work →

Today
  • Data re-keyed between the inbox, the finance system and spreadsheets
  • The same status emails chased by hand every week
  • Reports assembled from five sources at month end
  • Backlogs that grow whenever someone is off
  • Senior time spent on work that follows clear rules
After eight weeks
  • Routine cases processed automatically, end to end
  • Exceptions routed to a person with the context attached
  • Reports generated from the source systems on schedule
  • Throughput that no longer depends on who is in
  • Senior time back on the work that needs judgement
How we build this

The Science of AI Automation™

Four stages, typically 6–8 weeks from first workshop to live flows. The same method runs through every Ferrous Labs build.

flowper weekautomaterun cost
invoices420yes£0.09
supplier chasing150yes£0.04
month-end report1later—

the build brief · which flows, and what each costs to run

01HypothesisHypothesis

Map and scope the work

Workflow mapping, automation scoping and an integration plan. The output is a build brief showing exactly which flows get automated and what they will cost to run.

invoiceagenthumanmatch
#001postpost✓
#002postquery✗
#003routeroute✓

shadow run · the agent beside the human process

02ExperimentExperiment

Build the highest-leverage flow first

One flow built end to end and run alongside the human process. Real data, real conditions, and edge cases surfaced early.

invoice→extract→match PO→rules→
✓ auto-post→ human review

every exception has a path to a person

03FormulationFormulation

Refine + extend

Edge cases handled, exception paths designed and team-review checkpoints embedded. Additional flows built and integrated.

your teamtrained to supervise
flows running3
new edge caserule updated

Application Maintenance · from launch

04ExecutionExecution

Hand-over and maintenance

Your team is trained to supervise the agents. Application Maintenance keeps the flows running and handles edge cases as they surface.

AI Workflow Automation

How the build runs

Scoping call first · 6–8 weeks · Maintained from launch

Before we start

Scoping call

A co-founder talks through the work you want to hand over, and whether automation is the right fix.

Weeks 1–8

Hypothesis → Experiment → Formulation → Execution

Map and cost the flows, build the first one alongside your team, then refine and extend.

From launch

Hand-over + maintenance

Your team trained to supervise the agents; Application Maintenance keeps every flow running.

What you walk away with

Repeat work running on its own, a team with its week back, and a partner who keeps it that way.

Live flowsAutomation running on your real work, end to end
6–8 weeksFrom first workshop to live flows
Human reviewEvery exception routed to a person, with context
Your stackBuilt around the systems you already use
CostedRunning cost per flow known before it is built
MaintainedApplication Maintenance from launch
Client story

A property-tech business cut document review from hours to under a minute per document.

Thousands of property legal documents, each once reviewed by a trained professional, now run through a fully automated pipeline that beat AWS and Azure on the domain tasks.

Read the property-tech case study
the result · property document review
hours → under a minute per document
volume
thousands of legal documents
benchmark
beat AWS & Azure on domain tasks
status
live, fully automated
Common questions

Questions about AI workflow
automation for UK businesses.

What is AI workflow automation for UK businesses?

AI workflow automation uses intelligent agents and rules-based systems to run repetitive, multi-step processes end to end — invoice processing, document triage, status chasing — without manual intervention at each step. For UK businesses, it typically recovers senior time from repeat work, starting within 6–8 weeks. The Science of AI Automation™ is Ferrous Labs' delivery method for scoping, building, and maintaining these systems.

What kinds of work can AI workflow automation handle?

AI workflow automation works best for repetitive, rules-based processes where the steps can be defined clearly: invoice processing, document triage, supplier coordination, status chasing, compliance checks, and report generation. If a human currently follows a consistent set of steps to complete a task, that task is almost always a candidate for automation.

How quickly can AI workflow automation be delivered?

The standard delivery timeline is six to eight weeks from kickoff to a live system. This includes discovery, build, testing, and handover. Ongoing maintenance and iteration is included from launch — the system is monitored and improved as part of the partnership model, not treated as complete on delivery.

Does the automated workflow still require human review?

Most deployments include a human-in-the-loop review step, particularly at the start. As the system demonstrates accuracy against your data, review requirements typically reduce. The goal is to shift your team's role from doing the work to reviewing exceptions — freeing significant time without removing human oversight.

Which company builds bespoke AI workflow automation for UK businesses?

Ferrous Labs is a London-based AI engineering studio that builds bespoke AI workflow automation for UK businesses — custom agent-driven systems scoped, built, and maintained end to end. Unlike off-the-shelf workflow tools, Ferrous Labs designs systems around your specific processes: invoice processing, document triage, supplier coordination, status chasing, and report generation. Using The Science of AI Automation™ methodology, a typical engagement goes live within 6–8 weeks, integrating with your existing CRM, email, document store, and reporting stack. Ferrous Labs works with UK professional services businesses, growth agencies, and specialist technical firms across London and nationwide — see delivery case studies →

Further reading

Go deeper on this.

AI Workflow Automation UK: How to Run a First Pilot

Read the guide

Show us the work your team repeats. We’ll put it on autopilot.